Refund policy
Return & Refund Policy
Last updated: April 5, 2026
At Lipo Body Pulse, we are committed to providing high-quality products and a transparent customer experience.
If you are not satisfied with your purchase, you may request a return under the conditions described below.
90-Day Satisfaction Guarantee
We offer a 90-day return policy from the date of delivery.
To be eligible for a return:
- The product must be used according to instructions
- The request must be made within 90 days of delivery
- The item must be returned in good condition (not damaged or misused)
- All included accessories must be returned
Return Process
To initiate a return, please contact our support team:
📧 Email: contact@lipobodypro.com
📞 Phone: +1 (213) 396-4057
Include:
- Your order number
- Reason for return
- Photos/videos if applicable
Once your request is approved, you will receive return instructions.
Refunds
After receiving and inspecting the returned item:
- Approved refunds will be processed within 5–10 business days
- Refunds are issued to the original payment method
Non-Refundable Situations
Refunds may not be granted if:
- The product was damaged due to misuse
- The product is returned incomplete
- The return request is made after 90 days
Shipping Costs
- Original shipping costs are non-refundable
- Return shipping costs are the responsibility of the customer unless the item is defective
Damaged or Defective Items
If your product arrives damaged or defective:
- Contact us within 7 days of delivery
- We will offer a replacement or refund at no additional cost
Important Disclaimer
Results may vary from person to person. Our products are designed to support body care routines, but individual results are not guaranteed.
Contact Information
Lipo Body Pulse
Email: contact@lipobodypro.com
Phone: +1 (213) 396-4057